
| Brand | AVAYA |
|---|---|
| Manufacturer Part Number | 3179-50G |
| Type | ACCESSORIES |
| Features | MODEL 607B1 2-WIRE DCP DIGITAL TERMINAL. 16 PROGRAMMABLE BUTTONS., TRANSFER/TEST, HOLD, REDIAL, MUTE, AND SPEAKER. 4 SOFT KEYS AND 4 NAVIGATOR KEYS FOR ACCESS TO M, SPEAKER AND HEADSET. CONNECTS TO EXTERNAL RECORDING DEVICE VIA BU |
| Color | GRAY |
| Manufacturer Warranty | 90 DAY |
The Avaya 3179-50g Definity CallMaster Console is a versatile and feature-rich communication solution designed for medium to large-scale call centers and contact centers. This console, model number 3179-50, is part of Avaya's Definity product line, which is known for its flexibility, scalability, and robustness.
The console comes with 50 keys, each of which can be programmed with up to 6 lines, allowing agents to handle multiple calls at once. The keys are equipped with backlit displays, making it easier for agents to identify and manage their calls even in low-light conditions.
The Avaya 3179-50g console also includes a built-in Call Master Processor (CMP), which enables advanced call handling features such as call queuing, call routing, and call recording. Agents can easily manage their calls using the console's intuitive user interface, which includes dedicated buttons for common call handling functions like transfer, conference, and park.
The console is designed with ergonomics in mind, featuring a sleek and modern design that reduces strain on the wrists and hands. The keypad is adjustable, allowing agents to customize the angle to suit their comfort level. The console also includes a built-in headset connector, allowing agents to use a headset for extended periods of time without having to deal with cumbersome cords.
The Avaya 3179-50g Definity CallMaster Console is compatible with Avaya's IP Office and Definity platforms, making it a great choice for organizations that are already using these communication solutions. It also supports a wide range of third-party applications and integrations, allowing organizations to customize their call center solution to meet their unique needs.
Overall, the Avaya 3179-50g Definity CallMaster Console is a powerful and versatile communication solution that is ideal for call centers and contact centers that require advanced call handling features and the ability to handle multiple calls at once. With its intuitive user interface, advanced call handling features, and ergonomic design, this console is sure to help agents be more productive and efficient in their daily tasks.
The Avaya 3179-50G Definity CallMaster Console 3179-50 is a digital telephone system designed for medium to large-sized businesses. This console is a key component of the Avaya Definity IP Communications System, offering advanced features for call handling and management. Here are some pros and cons of buying this console:
Pros:1. Advanced Call Handling: The console provides advanced call handling features, including call transfer, call park, call pickup, and call forwarding.
2. Multiline Capability: The console supports up to 50 lines, enabling users to manage multiple calls simultaneously.
3. Customizable Keys: The console offers programmable keys that can be customized to access frequently used features or speed dial numbers.
4. Integrated Voicemail: The console has an integrated voicemail system that allows users to check their messages without leaving their desk.
5. High-quality Sound: The console offers high-definition voice quality, ensuring clear and crisp calls.
Cons:1. Cost: The console is expensive, and businesses may need to invest in additional hardware, such as power supplies and network switches, to get it up and running.
2. Complex Installation: The console requires a complex installation process, which may require the assistance of an Avaya certified technician.
3. Limited Expandability: The console does not offer much expandability, and businesses may need to purchase additional hardware if they require more features or lines.
4. Proprietary Software: The console uses proprietary software, which may limit its compatibility with other systems or applications.
Conclusion:The Avaya 3179-50G Definity CallMaster Console 3179-50 is a powerful and feature-rich telephone system that offers advanced call handling capabilities and high-quality sound. However, it comes with a high price tag and a complex installation process. If your business requires a sophisticated telephone system and has the budget for it, then the Avaya 3179-50G Definity CallMaster Console 3179-50 is an excellent choice. However, if you are looking for a more affordable or expandable option, you may want to consider other alternatives.
Recommendation:If you are looking for a high-end telephone system with advanced call handling features, then the Avaya 3179-50G Definity CallMaster Console 3179-50 is an excellent choice. However, if you are on a budget or require more expandability, you may want to consider other options, such as the Avaya IP Office 500 V2 or the Mitel 5330 IP Phone. These alternatives offer many of the same features as the Avaya console but at a lower cost and with more expandability. Ultimately, the best choice depends on your specific business needs and budget.
We bring trust and confidence to it asset disposition Tad with an uncompromising commitment security, quality the environment. Package contents. Item condition: new factory sealed. Dimensions: height -1.000 length -1.000 width -1.000.
Manufacturer/ model: Avaya phone 3179-50G. Our process guarantees the recovery of technology investments without risk and uncertainty. Warranty: 90 day. Avaya phone 3179-50G parts definity callmaster v console 3179-50: product features.
